Customer Service

How Can We Help You?

Secure Transactions: Rest assured, we utilize industry-standard encryption protocols to ensure your payment information is always safe and secure.

Accepted Payment Methods: We accept various payment methods, including major credit cards, Apple Pay, and more, for your convenience.

Fast & Reliable Delivery: Experience swift delivery services to your doorstep, ensuring your items reach you promptly.

Shipping Rates: Explore our transparent shipping rates tailored to your location and order specifications.

Hassle-Free Returns: Not satisfied with your purchase? Enjoy our hassle-free return process within 30 days for a full refund or exchange. Shipping and Handling on returns covered by customer.

* We do not accept returns for print-on-demand or custom apparel orders*

Return Policy: Familiarize yourself with our comprehensive return policy, designed to make your shopping experience worry-free.

Stringent Quality Standards: We adhere to stringent quality control measures to ensure that every product meets our high standards of excellence.

Safety Assurance: Your safety is paramount to us. We rigorously test our products to meet safety regulations and standards.

Frequently asked questions

We accept payments via credit/debit cards (Visa, MasterCard, American Express), Venmo, PayPal and Apple Pay. Additional payment methods available for custom bulk orders.

Once your order has been shipped, you will receive a tracking number via email. 

We offer a hassle-free return policy within 30 days of receiving your order. Items must be in their original condition with tags attached. Please refer to our Returns & Exchanges page for detailed instructions. 

* We do not accept returns for print-on-demand orders and custom apparel orders. *

You can reach our customer support team via email at info@losttravelerco.com . We strive to respond to all inquiries within 24-48 hours.

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed, we may be unable to make changes.